What Our Pharmacy Hub Covers
The Pharmacy Hub gives current and new patients a way to handle common prescription needs without scheduling an in-office visit. A licensed clinician within our telehealth network reviews your intake and history, then approves a prescription across everyday categories: a short course for a sinus or urinary infection, a refill for blood pressure or cholesterol management, an allergy medication, or a request tied to men’s or women’s health. The prescription is sent electronically to your preferred pharmacy or, where available, shipped directly to your home.
This service runs alongside our surgical and endoscopic practice, not in place of it. Colonoscopy, biopsy results, and any new or worsening digestive symptom still call for an in-person evaluation with our surgical team. What the Pharmacy Hub handles well is the ongoing, predictable part of everyday prescription care: the antibiotic you need on short notice, the refill you need every few months, or a first prescription for something your clinician has already reviewed by phone or video.
Who the Program Is Designed For
Existing Piedmont Colorectal patients can use the Pharmacy Hub the same as anyone else, since it runs as a separate general service rather than an extension of their surgical chart. New patients can use it too, whether the need is a same-day infection or a routine refill. If your case needs a physical exam, imaging, or a procedure, your clinician will say so plainly during the visit and help you get scheduled in the office instead of leaving you guessing.
Why Choose Telehealth With Us
Two things drive most patients to try this option: time and privacy. A fifteen-minute online visit replaces a half-day away from work for something as routine as a blood pressure refill or a seasonal infection, which keeps people on their treatment plan instead of letting a lapsed prescription turn into a bigger problem. That time savings applies across nearly every category the Pharmacy Hub covers, not just one.
Privacy carries extra weight for prescriptions people would rather not discuss face to face — erectile dysfunction, hair loss, and fertility support are common examples. A telehealth visit lets you describe exactly what is going on from a private room on your own schedule, and it tends to produce a more complete conversation than a rushed in-person check-in. Shipped medications also arrive in plain, unmarked packaging, so no one else has to know what is inside a delivery.
How the Pharmacy Hub Works
Getting started takes three steps, and most patients complete the intake and receive a decision within the same day.
Complete a short online intake describing your symptoms, current medications, and health history.
A clinician from our team reviews your case and follows up by phone or video if more detail is needed.
An approved prescription is sent to your pharmacy or shipped to your door, depending on the medication.
Medications We Support Through the Pharmacy Hub
The catalog is organized by category and covers the everyday prescriptions patients ask about most: short courses for common infections, ongoing management of blood pressure and cholesterol, allergy and respiratory support, men’s and women’s health medications, and pain, skin, and inflammatory conditions. The exact list a clinician can approve online depends on your history and the medication’s own prescribing requirements, since a small number of medications in any category still require an in-person exam before the first fill.
Pricing and available strengths are kept current in the table above rather than restated here, since dosing and pack sizes change medication by medication. If something you take is not listed, ask during your intake; many medications can still be reviewed case by case.
What You Can Get Through Our Pharmacy Hub
The program is organized as one hub covering several categories, so you can browse by what you actually need rather than search for it. It runs as a general telehealth catalog offered alongside our colorectal and digestive health practice, not as an extension of it.
Men’s health and common infections are the categories patients use most, since both usually come down to a straightforward prescription once a clinician confirms the request fits. Colon and rectal health is not part of this general catalog; those evaluations and treatments continue through your usual visit with our surgical team, exactly as before.
Meet the Providers Behind Your Care
Every Pharmacy Hub request is reviewed by a licensed clinician within our telehealth network before a prescription is approved, covering your intake, current medications, and relevant history the same way an office visit would. The roster below shows who is currently reviewing requests.
You will not always see the same name twice, since review is assigned by availability, but every clinician on the roster is licensed and credentialed to review requests in the catalog above.
Insurance, Pricing & Transparency
Pharmacy Hub visits are self-pay, and both the visit fee and the medication cost are shown before you confirm anything, with no facility fee added on top. Pricing for each medication and pack size is listed in the catalog above, so there is nothing to estimate at checkout.
If you would rather use insurance to fill the prescription once it is approved, you can take it to your own pharmacy instead of using ours; coverage then depends on your plan’s formulary, the same as any other prescription. When a lower-cost generic is appropriate, your clinician will default to it unless there is a clinical reason not to.
Privacy, Safety & Licensing
The platform runs on a HIPAA-compliant system, meaning your intake answers, visit notes, and prescription history are held to the same privacy standard as your in-office chart. The U.S. Department of Health and Human Services sets that standard, and it applies here exactly as it does to any medical record we keep on-site.
Licensed U.S. Pharmacies
Prescriptions fill only through licensed, U.S.-based pharmacies, never an unverified overseas seller.
HIPAA-Compliant Visits
Your intake and visit records are protected to the same standard as your in-office chart.
Licensed Clinician Review
Every prescription is reviewed by a licensed, credentialed clinician before it is approved, never an automated order.
Discreet Delivery
Shipped medications arrive in plain, unmarked packaging with no reference to the condition treated.
If you ever come across a website offering prescription medications without any clinical review at all, treat that as a warning sign rather than a shortcut. The FDA’s BeSafeRx program outlines exactly what separates a legitimate online pharmacy from one that is not, and a missing intake or clinician review is the first sign something is wrong.
Frequently Asked Questions
Is the Pharmacy Hub connected to my colorectal care?
No. The Pharmacy Hub is a separate, general prescription catalog covering everyday categories like infections, allergy medications, and men’s or women’s health. Any evaluation or treatment tied to colon and rectal health still goes through your usual visit with our surgical team.
Do I need to already be a patient here?
No. New patients can complete an intake for common concerns like a sinus infection or a medication refill. Existing patients often move faster through the process, since basic details are already on file.
Can this replace my colonoscopy or annual screening?
No. Screening exams, including colonoscopy, still require an in-person procedure. The CDC’s colorectal cancer guidance is clear that screening cannot be handled through a medication visit, and our clinicians will always direct you to schedule the exam separately if one is due.
How fast will I hear back after my intake?
Most intakes are reviewed the same day. If your clinician needs more detail, they will reach out by phone or secure message before making a final decision on the prescription.
What happens if my case needs an in-person visit instead?
Your clinician will tell you directly and help coordinate scheduling with our office. You will not be charged for a medication that was not appropriate for your situation, and nothing about starting online locks you into staying online if your case turns out to need more.
Medical Disclaimer
This page is for general information only and does not replace an evaluation by your own physician. Not every condition or medication qualifies for online prescribing, and a clinician may recommend an in-person visit at any point in the process. Insurance coverage, pricing, and medication availability may vary and are confirmed during your visit.